Core Values

At RHC, we have developed a set of Core Values and Behavioral Anchors that assist us in driving our mission of providing on time, on budget, and safely executed construction services to help our customers meet tomorrow’s needs.  These core values provide the framework that drives our behaviors every day.

We knew that creating the right set of values to drive our business was paramount to our future success and growth. We studied and reviewed some of the best performing companies in the country across all types of organizations. It was this careful consideration that led us to partner with General Electric and their Access GE program.  The RHC team worked closely with the Access GE team learning what worked for GE and the tools they used to drive their success. We analyzed our internal strengths and weakness, determined what was important for us, what was important to our employees, and the things that drove our customers success.  We utilized these reflective insights to steer the development of our core values and behaviors that provides the guiding principles of our company for the future.  The result – Six core values that we knew were paramount in driving our decision making, relationship development, and ultimately our success.

  • Trust, Integrity, & Respect
  • Community Involvement
  • Innovation
  • High Performance
  • Ownership & Accountability
  • Customer Focus

Trust, Integrity & Respect

  • Do things right and always do the right thing
  • Honesty Always
  • Follow through on commitments
  • Practive active listening and be open to concerns and new ideas
  • Be considerate and supportive of others

Community Involvement

  • Promote positive corporate image in the community
  • Volunteer and contribute to the community
  • Partner with charitable and service organizations
  • Engage in industry and professional organizations

Innovation

  • Embrace Continuous Improvement
  • Support change
  • Share new ideas
  • Utilize technology to accelerate success

High Performance

  • Balance safety, quality and productivity
  • Embrace teamwork
  • Be responsive to customer needs while advancing corporate objectives
  • Seek knowledge and apply learning
  • Mentor others through shared knowledge

Ownership & Accountability

  • Bias towards action
  • Communicate expectations effectively
  • See it, own it, take action
  • Protect company assets and manage costs

Customer Focus

  • Engage, listen and seek feedback from internal and external customers
  • Meet and exceed customer expectations
  • Develop meaningful customer relationships
  • Engage in front line business development